Privacy policy

Privacy Policy

Last updated: October 6, 2026

nookavera (“nookavera,” “we,” “us,” or “our”) operates https://nookavera.com and the related online services, content, features, and purchasing functions (collectively, the “Services”).

Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer the Services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use the Services, place an order, create an account, subscribe to communications, contact us, or otherwise interact with nookavera.

1. Personal Information We Collect

Depending on how you use the Services, we may collect:

Contact Information

  • Full name;

  • Email address;

  • Telephone number;

  • Billing address; and

  • Shipping address.

Order and Transaction Information

  • Products viewed or purchased;

  • Shopping cart activity;

  • Order history;

  • Shipping and delivery information;

  • Returns and refunds; and

  • Communications about an order.

Payment Information

Payments are processed by Shopify and other authorized payment providers.

nookavera does not ordinarily receive or store complete payment-card numbers.

Account Information

  • Account login information;

  • Saved preferences; and

  • Account activity.

Device and Usage Information

  • IP address;

  • Browser type;

  • Device identifiers;

  • Network information;

  • Pages viewed;

  • Referring websites; and

  • Interactions with the Services.

Marketing and Customer Service Information

  • Newsletter subscriptions;

  • Advertising preferences;

  • Responses to promotions;

  • Customer support messages;

  • Reviews; and

  • Photographs, videos, or other information voluntarily provided.

2. How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, complete a form, subscribe, or contact us;

  • Automatically through cookies, pixels, log files, and similar technologies when you use the Services; and

  • From service providers and partners, including Shopify, payment processors, analytics providers, advertising partners, fraud-prevention providers, fulfillment partners, and delivery carriers.

3. How We Use Personal Information

We may use personal information to:

  • Provide and operate the Services;

  • Process payments, confirm orders, fulfill purchases, and arrange delivery;

  • Administer returns, replacements, refunds, and customer-support requests;

  • Create and maintain customer accounts and saved preferences;

  • Communicate service messages, including order, delivery, security, and policy updates;

  • Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;

  • Maintain, analyze, personalize, and improve our website, products, advertising, and customer experience;

  • Send promotional communications where permitted by law and in accordance with your choices;

  • Comply with legal, tax, accounting, regulatory, and contractual obligations; and

  • Establish, exercise, or defend legal claims and enforce our policies.

Where the General Data Protection Regulation (GDPR) applies, our legal bases for processing may include:

  • Performance